Privacy Policy – APX-m

1. About This Privacy Policy

This Privacy Policy explains how APX Solution ("APX Solution", "we", "us", or "our") collects, uses, stores, and protects information when you use the APX-m ERP mobile application.

APX-m is an Enterprise Resource Planning (ERP) mobile application designed to provide authorized users with access to ERP-related business information and functionality.

Access to the App and the information available through it may be controlled by your company or organization based on your assigned user permissions.

2. Information We Collect

When you use APX-m, we may collect or process the following information:

• User Name: Used to identify and authenticate the authorized user of the App.
• Password: Used for user authentication and secure access to the App.
• Company Code: Used to identify the company or organization associated with the user's ERP account and connect the App to the appropriate ERP environment.
• Camera Access: The App may request access to your device camera for scanning barcodes and using barcode-related ERP functionality.
• ERP Business Information:Depending on the modules and permissions provided by your organization, the App may display or process ERP-related business information required to perform authorized transactions and functions.

3. How We Use Information

Information processed through APX-m may be used to:

• Authenticate and authorize users.
• Connect users to the appropriate company or ERP environment.
• Provide access to authorized ERP modules and functionality.
• Process and display ERP-related business information.
• Enable barcode scanning functionality.
• Maintain application security.
• Detect and prevent unauthorized access or misuse.
• Troubleshoot technical issues and improve application performance.
• Comply with applicable legal, regulatory, and security requirements.

4. Camera and Barcode Scanning

APX-m may request access to your device camera when you use the barcode scanning functionality.

Camera access is used only for scanning barcodes and providing the corresponding ERP functionality.

The App does not use the camera for continuous monitoring, surveillance, or recording.

Camera permission can be managed through your device settings. Disabling camera access may prevent barcode scanning features from functioning.

5. Authentication and Account Information

APX-m requires authentication information to provide secure access to the ERP application.

Your User Name, Password, and Company Code are used to authenticate your account and identify the appropriate company or ERP environment.

Users are responsible for maintaining the confidentiality of their login credentials and should not share their credentials with unauthorized persons.

6. How We Share Information

We do not sell your personal information. Information processed through APX-m may be disclosed or made available where reasonably necessary to provide the ERP services, including to:

• Your company or organization.
• Authorized administrators and users.
• Hosting and infrastructure providers.
• Technical and security service providers.
• Other service providers required to operate the App.
• Government authorities or regulatory bodies where required by applicable law.

Access to ERP information is controlled based on the roles and permissions configured for the relevant user or organization.

7. Third-Party Services

APX-m may use third-party services or infrastructure providers where required to operate, maintain, secure, or improve the application.

Such services may include hosting, authentication, security, application diagnostics, crash reporting, or other technical services.

Third-party service providers may process information according to their applicable privacy policies and contractual arrangements.

8. Data Storage and Security

Information processed through APX-m may be transmitted to and stored on APX Solution's servers or infrastructure configured for your organization.

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, loss, destruction, or misuse.

Security measures may include secure authentication, access controls, encrypted communications, session management, and other appropriate security measures.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to provide the APX-m ERP services and for purposes such as:

• Maintaining user and account information.
• Providing ERP functionality.
• Maintaining business and transaction records.
• Maintaining application security and audit records.
• Meeting contractual, legal, regulatory, or accounting requirements.
• Resolving disputes and enforcing applicable agreements.

Retention periods may vary depending on the type of information, your organization's requirements, and applicable laws.

10. Data Deletion

Because APX-m may be provided to you by your company or organization, your user account and ERP information may be controlled by that organization.

If you want to request deletion or correction of personal information associated with your APX-m account, you may need to contact your company's administrator or authorized representative.

You may also contact APX Solution using the contact details provided in this Privacy Policy.

Certain information may need to be retained where required by law, contractual obligations, accounting requirements, or legitimate business purposes.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including:

• Requesting access to your personal information.
• Requesting correction of inaccurate information.
• Requesting deletion where legally applicable.
• Raising concerns regarding the processing of your information.
• Requesting information about how your data is processed.

Where the information is controlled by your company or organization, requests may need to be directed to the relevant administrator.

We may need to verify your identity before processing a privacy request.

12. Account and Authentication Security

You are responsible for maintaining the confidentiality of your login credentials and for using APX-m only for authorized purposes.

• Keep your User Name and Password confidential.
• Do not share your account credentials with another person.
• Use the App only for authorized business purposes.
• Notify your organization or APX Solution if you suspect unauthorized access.
• Keep your mobile device protected with an appropriate screen lock.

13. App Permissions

APX-m may request access to certain device permissions required for the functionality of the App.

• Camera: Used only for scanning barcodes and providing barcode-related ERP functionality.
• Internet/Network Access : Required to communicate with the APX-m ERP server and retrieve or submit ERP information.

The App requests permissions only when they are required for the corresponding functionality.

14. Children's Privacy

APX-m is intended for use by businesses, employees, professionals, and authorized users.

The App is not directed toward children, and APX Solution does not knowingly collect personal information from children through the App for purposes unrelated to the services provided.

15. Third-Party Websites and Services

APX-m or related services may contain links to third-party websites or services.

APX Solution is not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing information to them.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the App, ERP functionality, data-processing practices, security practices, or legal and regulatory requirements.

When changes are made, we will update the Effective Date at the beginning of this Privacy Policy.

The updated Privacy Policy will be made available through the App, website, or other appropriate channels.

17. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact APX Solution: